Information & Policies

Check in/Check out
Check in is after 3 PM. Check out is prior to 11 AM.

Rates and Taxes

Rates are per room, based upon double occupancy, unless otherwise noted. Rates are subject to change without notice. Rates may vary on weekends, holidays and school vacations. All rates are subject to 5.7 percent state tax and 6 percent local tax, which are additional.

All rates are based on availability, taxes not included, for all packages, room upgrades available for a surcharge. Reservations may be made only by people 21 years and older. We do not allow pets.

Additionally, we charge an Amenities Fee of $3.00 per night plus tax. The Amenities Fee is a nightly mandatory fee for each room which covers the gym, indoor theme pool and unlimited local & domestic long distance phone calls.

The Use of Debit / Credit Cards
A valid debit / credit card in the guest's name is required at check-in. The use of your debit / credit card at check-in will result in the authorization of the card to guarantee funds for your stay. This will cover:

  • Funds for the estimated amount of your entire stay, minus any deposit
  • A minimum of $50.00 per day to cover any additional charges (i.e.: room serivce, restaurant charges etc.) you may want to add to your room bill.
  • If you exceed the amount authorized, your card will be authorized again to cover any additional amount.

These funds will be held against your debit /credit card bank account. Any unused funds will be released by your banking institution approximately 2-10 days after your departure. Time frame varies by banking institution. Please call your bank with questions on the release of funds.

Children of all ages are welcome. Children under 18 are FREE when accompanied by adults sharing the same accommodation. Cribs are FREE.

The common areas and entrance to the John Carver Inn are wheelchair accessible. An elevator services all floors. There are limited rooms available with complete access. Please advise us of your special needs.

Pilgrim Cove Indoor Theme Pool
The Pilgrim Cove Indoor Theme Pool is available to registered guests only.

Extra Person
There is a $20 charge for each additional adult. There is a $20 charge for each roll-away bed.

Parking is complimentary.

Spa Packages
For all Spa Packages, we highly recommend that you call the Spa in advance to reserve your desired services.

Deposit Policy
A deposit equivalent to one night's lodging is required to hold your reservation. Refunds: Your deposit will be refunded in full if you cancel your reservation more than 2 days prior to arrival. If you cancel your reservation within 2 days of arrival, you will be charged for one night's lodging. Note: Certain group rates or reservations during busy times of the year may have different cancellation policies (i.e. weddings, Thanksgiving, etc).

Web Information Policy
Information is subject to change without notice. While every effort is made to assure accuracy, some errors and omissions may occur. The Commonwealth of Massachusetts shall be the jurisdiction for any dispute arising from this website.